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Shipping and Returns
Shipping Policy
 

Shipping Policy

 

Shipments are sent via FedEx ground service unless otherwise specified at time of ordering. Shipping times can vary depending on your location and when the order was placed. Approximate shipping times for Ontario are as follows:

 

Southern Ontario and GTA - 1 Day

Eastern Ontario - 2 Days

Northwestern Ontario - 3-5 Days

 

Approximate shipping times for areas outside of Ontario and in the US can be seen on the map below. Please use the FedEx website shipping calculator for a more accurate estimate of shipping times, or use the “Track Your Order” feature if you have already made a purchase. Be aware that shipping fees and times can vary based on the date, package dimentions, weight, weather etc.
 
Shipping Map

Packing Materials

All our boxes and made with recycled cardboard with packing materials that are 100% biodegradable.

 

Contact the Shipping Department

If you are not satisfied than neither are we! We ensure efficient and friendly service at all times! 99% of our incoming calls are answered within 5 rings with no computer menu system! Our shipping manager is always here to answer your questions and shipping concerns.

 

Shipping Manager

Craig Cohen

1-866-667-8357 x217


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